"Dear Joran,
I wanted to take this opportunity to thank you very much for your prompt and excellent service while we were visiting Australia. As you know the disk drive on our Netbook crashed somewhere between Vancouver and Sydney. We spent two frustrating days contacting the manufacturer to try and get it fixed only to be told to take it back to Canada and get it fixed there. As we were visiting Australia and New Zealand for one month this was not acceptable. Luckily we located you in the Yellow Pages and you were able to obtain a new disk drive under warranty and do the installation of the disk and the new Operating System. Since that time we have been able to use our Netbook with no problems. Thank you again---you really saved our bacon."
David Cox
Managing Director
Flagship Systems
"The week before Xmas my home computer started to play up partly due to my neglect and partly due to an old operating system. I started to panic and happened to find a card for JCR computers in one of my drawers. I was very impressed with the service Joran provided. He came over within the hour and provided me with advice and a quotation for upgrading my operating system and servicing my old computer. Within two days I had my computer back fully restored and Joran kept me well informed of any extras that were necessary and consulted me on any extra steps that he had to take. Joran proved to be prompt, personable, knowledgeable and efficient and I will certainly look to him should I need further help in the future."
Yvonne Timmins
Waterloo
"Dear Joran,
I would like to thank you for my new Windows7 computer. Your usual prompt service ensured I was quickly back "on-line" again and also enjoying using the new features in Windows7. I really appreciated your follow-up and the time you took to help me decide which was the best option for me. Thank you also for explaining some of the features I needed help with. It means a lot to know that I have fast, reliable and expert IT support whenever I need it."
Barbara Millar
Turramurra
"I can highly recommend the services provided by Joran and the team at JCR Computers. Joran was quick to collect our PC that had stopped working, and ensured that at all times we were fully aware of the status of the repair. As a home and work computer, Joran was aware of the necessity to have the PC back as soon as possible, and he delivered on all his promises. The machine was back and fully operational within 48hrs, and Joran took the time to ensure that we fully understood all work completed and the changes he had made to the PC’s configuration. It is great to know that we now have a person to call should we ever require home PC support in the future."
Steve Cox
Turramurra
"Joran van der Smagt is the computer expert you always hope to find but somehow never seems to exist. He not only has obvious knowledge and expertise, but also a willingness to listen and understand your individual computer needs.
We found his quotes were realistic, his advice sensible and his service prompt. He was recommended by a friend and we have already passed on our own recommendation to our friends as well."
Cynthia and Don Low
Turramurra
"Fantastic service from you guys! My PC blew up last night and you have rebuilt a new upgraded one for me by the next day…unbelievable!
I run my own business so being online is essential for me! So thankyou thankyou!!!"
Amanda,Signing Stars
I have been using JCR Computers and Joran van der Smagt for all my computing needs, for both my business and personal computing requirements for over 5 years.
I had a number of computers “repairs” and IT advisers prior to meeting Joran, all of which cost me a fortune and never fixed the issue.
Joran has proven to save me both time and money, he has been the quick to react and fix any number of issues big or small nothing seems to be too much trouble or too hard, I now purchase and have supported all my computes though JCR including my websites and emails.
I have no hesitation in recommending Joran and JCR Computers; In fact I have done to all for my friends and colleagues.
Stephen Curl
Director Enroute Cars
Via TrueLocal.com.au
"Joran came out the same day and worked into the night to fix the problem, and went on to fix a few others, and all before flying OS the next day. He then took away my ancient computer and set me up with a new one and gave me good advice on getting the right printer. I would definitely recommend him."
"Joran came out at night, took away my faulty machine and had me up and running again by the following afternoon. He also helped me set up a backup drive for my main computer which hadn't been backed up for ages. Joran is a total tech-head with a broad range of skills and services that go beyond simply fixing computers... just the sort of person I need to support my small, home-based business."